An Active Submission that is marked with the Status "Incomplete" can be edited on the Active Submissions list on your Author homepage.
An Active Submission that is marked with the Status "Incomplete" has not been submitted yet and needs to be finalized before the editor can even see the submission.
For journals that require a submission fee, the submission is not automatically submitted after an article submission fee payment. Authors need to finalize the submission after they receive the payment receipt. The system should also send reminder emails if a submission is paid but is still marked as incomplete.
Editing an incomplete submission
To edit click the 'title' of the submission (highlighted in blue) to go to the active submission form where you can update any of the five-steps of the form. Save the changes to each step using the 'save' button at the bottom of each page.
Finalizing an incomplete submission
In step 5, there should be a submit button visible (after the submission fee has been paid).
Deleting an incomplete submission
You can delete an incomplete submission by clicking the 'delete' link in the status column on the Active Submissions list on the Author page.